Returns and refunds

How do I Cancel an item purchased on GS Handicraft?

Cancellation in Case of Damage: In case if you received a damaged or defective product, bring it in the notice of delivery personnel immediately at the time of delivery and report a complaint at customer care at support@gshandicraft.in.

Damage & defect will be assessed in 72 hours’, and a solution will be provided. If in the opinion of GS Handicraft, the product is broken, it may be returned/replaced, or any other corrective measure may be taken, as deemed appropriate by GS Handicraft, to address the issue.

Cancellation in case of wrong product: If the product does not comply with the specifications as per your original order, raise the issue immediately & report it to support.

For more details, please get in touch with us on our customer care number or write to us at support@gshandicraft.in

Products purchased on discount or during sale can not be cancelled.

Return & Refund:

If you are eligible for any refund, the same shall be given to you as per the following guidelines:

All refunds & replacement process initiation shall be subject to pick up of all cancelled items from your/customer’s premises.

Post receiving the products back to the warehouse, a refund shall be initiated within 3-5 days.

Refund will be initiated via NEFT, cash or by the way payment was originally made.

Depending on the orders, the processing charges might be deducted.

Warranties:

There is no warranties as the items are antique and must be handled with care.